SHIPPING POLICY

Last updated January 27, 2021

Thank you for your purchase. I hope you are happy with it.

Cuddle Decor, LLC has different rules for shipping your products depending on if it is a MADE TO ORDER, or a PRE-MADE product. Please see below. 

  • MADE TO ORDER products are products that are made only after you placed your order.
  • PRE-MADE products are products that are manufactured before your order is placed. Usually, they are in stock, waiting for an order to be shipped.

Every product has a tag describing if the product is MADE TO ORDER or PRE-MADE.

ORDER SHIP TIME

Most MADE TO ORDER items will be complete and ready for shipment (ship date) in approximately 7-9 business days of order placement. Items generally arrive at their desired location within 4-7 business days of ship date. For example, if you placed your order today wait 7-9 business days for your product to be produced, and more 4-7 business days to be delivered to you.

Most PRE-MADE items will be ready for shipment in approximately 2-4 business days of order placement. Items generally arrive at their desired location within 3-7 business days of ship date, depending on your ZIP Zone.

BACKORDERED items will ship as soon as they become available. If you order more items, backordered items will be shipped in a future date, and no additional shipping fee will be charged.

Attention! APO/FPO/DPO addresses ship time is the same. But the delivery time is longer due to security restrictions. In addition, the packages addressed to military personnel are first sent to Miami, New York City or San Francisco before being shipped to their international destinations. Once the package arrives in its destination country, it is handed over to a Military Postal Service representative who transports it to the Military Post Office, from where it is distributed to the service member’s unit for delivery to the recipient. So, please be patient. Your package will get there but the delivery time mentioned above cannot be applied to you because the process is longer. Transit time varies by destination and delivery time estimates between 18 to 45 days.

ORDER DELIVERY TIME

  • MADE TO ORDER products: U.S. Territories – 4-7 business days.
  • PRE-MADE products: U.S. Territories – 3-7 business days.
  • BACKORDERED products: Undefined.

Important! Delivery times only start counting after your order is shipped.

Shipping carriers may experience delays that are beyond the estimated arrival date. Cuddle Decor, LLC has no control over shipping carrier delays. All delivery timelines listed at checkout are estimates only and may vary. Please note: your items may ship in multiple boxes.

ADVERSE WEATHER CONDITION

When there are adverse weather conditions, deliveries to some parts of the country can be affected. To minimize delays, Cuddle Decor, LLC might work with other carriers like FedEx, and DHL to avoid disruption. When your order is shipped, Cuddle Decor, LLC will inform you of which courier was used and the tracking number. Information and updates regarding delivery services can be found on carriers websites.

APO/FPO/DPO SHIPPING

Delivery time for APO/FPO/DPO addresses is longer due to security restrictions. In addition, the packages addressed to military personnel are first sent to Miami, New York City or San Francisco before being shipped to their international destinations. Once the package arrives in its destination country, it is handed over to a Military Postal Service representative who transports it to the Military Post Office, from where it is distributed to the service member’s unit for delivery to the recipient. So, please be patient. Your package will get there but the delivery time mentioned above cannot be applied to you because the process is longer. Transit time varies by destination and delivery time estimates between 18 to 45 days. Thanks for understanding, and thank you for your service!

INTERNATIONAL SHIPPING

At this time, Cuddle Decor, LLC only ships to the United States. Flat rate shipping $9.96.

TRACKING A SHIPPED ORDER

You will receive an automated shipping confirmation email once your order is shipped. Details of the carrier and either tracking number or shipping number will show. Check your spam folder if you haven't received any email. Best practice: add Cuddle Decor, LLC to your contact list.

You can also visit our secured and encrypted Tracking Page:

TRACK YOUR ORDER

You will be able to track your order by Order Number or Tracking Number.